Frequently Asked Questions
How The Big Deal works
- Periodically, you'll find one (or more) amazing deal(s) featured on our site. We have a huge assortment of local businesses in our database, whose product may be anything from dinner and drinks to a massage and spa treatment - at their lowest discount possible.
- Free vouchers with every deal. Every deal will feature a certain number of vouchers that we give away when the timer runs out. Here's how to enter the drawing for each deal we run:
- Share the deal. Using the social icons that are coupled with each deal, share it with your friends. If any of them click on your link and either purchase a voucher or just register with us, your name goes into the drawing. If you refer 10 and they all register, you get 10 entries.
- Purchase the deal and get 5 entries. For every deal you purchase you get 5 entries into the drawing.
- Check in each and every to see what the next unbelievable deal will be! Also, punch in your email address at the top of the page if you haven't already. Then you'll get the deal mailed to you each time a new one starts.
FAQ: The Big Deal
- What is KPLC Connections?
KPLC Connections features deals, coupons and local offers from local businesses in Lake Charles. The featured businesses promote their best product or service at their lowest discount possible.
- What kind of deals do you have?
We focus on bringing you the best in Lake Charles - Typically, that will be a favorite restaurant, spa, event or even an oil change. The sky's the limit! That's why it's a good idea to sign-up and get notified when new deals begin.
- What's the catch?
There is no catch! You just need to abide by the restrictions (the fine print) listed on the voucher, and by the terms and conditions of this website.
- When are the vouchers issued?
Vouchers are issued at the time of purchase. You can purchase and then immediately print out your voucher. Your voucher is ready for immediate use unless the description or list of restrictions say otherwise.
- How do I purchase one of these deals?
Click on the Buy Now button! Your order will be processed and you'll receive your voucher immediately thereafter.
- Do I need to use my voucher the same day I buy it?
You don't have to - you can use it when you want! You have until the expiration date, which is usually between three to six months unless specifically stated otherwise.
- I bought a voucher... how do I redeem it?
Once you've been charged, you'll receive an email with a link to print your voucher. The voucher has redemption instructions printed on it.
- Can I buy a voucher as a gift for someone else?
Absolutely. Select the gift option at checkout.
- If I don't use the full value of the voucher in one visit, can I use the remainder later?
That depends on the business. Usually it will be mentioned in the restrictions shown with the deal and printed on the voucher. If it isn't explicitly stated, check with the business directly using the contact information bundled with the deal.
- Can I combine my voucher with other offers or specials?
No, not unless the deal text or restrictions specifically state otherwise.
- Is it safe for me to enter my credit card number online?
Absolutely. When you pay by credit card, your information is encrypted (128 bit encryption) and transmitted by SSL directly to our payment gateway where it is processed immediately.
- What if the business for my voucher closes down?
Your best bet is always to use your voucher in a reasonable amount of time. KPLC Connections and Rev Rocket, LLC are not responsible for businesses closing.
- How can I get my business featured on KPLC Connections?
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